Any suggestions. I may be a senior citizen, but I am highly educated and skeptical of any scam, to the point I block or immediately delete suspect emails, texts or voicemail messages. Our community development teams have verified the user's identity and can confirm that their account is legit. As Depop's user base has swelled, so have complaints about inappropriate and even predatory behaviour. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Report abuse. Youre stealing my money? SUPP0RT NOTlCE REMlNDER: You wiII now be getting $1k/wk additionaI benfits as 0f 11/01. It appears to be a foreign actor registering in different states and then using other businesses contact info. First time selling on here and a buyer purchased designer boots at 73 then decided she changed her mind and wanted the money back .. She says the fact that the site charges a 10% commission was a factor in her asking for the payment to be made directly to her PayPal account. We want to provide a safe and secure platform for our Depop community and this step helps us to know you're a real person who won't commit fraud or harm other users in our marketplace. Depop offers extremely poor customer service! If so, change your phone settings then choose I don't have a code. We'll send a security code to confirm. Depop uses Shippo's API to power its backend shipping and checkout process which allows their customers to print shipping labels. If they get enough of your information, they could pretend to be you to access your accounts or open new accounts in your name. Same issue here. But keep in mind, this is a moderated blog. I blocked it because I knew that In interviews with nearly a dozen Depop users, BoF heard numerous reports of women being inundated with sexual messages. ?Why does Depop facilitate this kind of behaviour? Select Block Numbers. Depop will keep your phone number stored securely. I also tweeted them, but still no reply. Your account is still open and active, and you can still use your email, Skype, OneDriveand devices as usual. A press representative for Depop said members of the team take part in a rigorous and consistent training programme led by Depop to handle all inquiries including inappropriate or predatory behaviour, harassment, and bullying.. Teenagers particularly like it because its quick and easy to use. Go to your phone store and type in Microsoft Authentication and install the application. If the code or URL doesn't work or you don't receive it, review the following info to see what could be causing the issue. stop the scam and help other know yo uare working to get it done thank you. When it started out, Depop had its own payment wallet but has since moved to a PayPal-based payments system to improve security. If this is the case, you need to wait 7-10 business days. Funeral Homes In Butler, Georgia, That's entirely possible - you wouldn't know there was a problem unless you went looking for a sent item. If you are getting without requesting, then it mean some one is doing it for you. When I signed in my SAMSUNG account on my mobile, and requesting the Two-Step Verification code, I don't . I have lost a Gucci watch and now have to pay the seller which I am not going to do. Please note that only the very latest verification code sent to you . Depop is one of a number of websites that are challenging the likes of eBay and conventional retailers. Its social shopping concept has seen Depop . Google verification code that was not requested. Apparently a buyer started a dispute and depop took 60 off me and refunded buyer but i never got my item back!! 1 Answer. When you see a message asking you to make sure you can receive a verification code, verify or add new security info. @depop Regards, Check that SMS messaging has not been disabled on . It is frustrating because no matter how insignificant a theft, it can have larger impacts. Why Etsy dropped $1.6 billion on Depop. And, as we discovered, shes not alone, Original reporting and incisive analysis, direct from the Guardian every morning. What is Depop. There is possiblity that someone is trying to login into your account. 03-01-2017 06:05 AM. Using a browser in privacy mode, sign in with the first account. From the left menu, select Sign In & Security. Get emails from Depop, including special promotions and selling tips. For additional information, feel free to check out this article: Turn on or turn off two-step verification. I originally refunded her as she gave me the creeps, and then she waited patiently and purchased again only to claim first she never received it, then she claimed she did received the item but nothing was in it, then after it was defective and damaged! Tip:The email or phone number does not have to be yours - you just need to have access to it if you want to use it to verify your account. Learn more. Receiving unsolicited sexual attention can be really harmful for teenage girls, said Alice, a 17-year-old Depop user from Northamptonshire (BoF is withholding the last names of minors). You may be asked to add new security info before you can remove the old info. I don't know how to flush it out so I just tell people to report it as fraud. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device. I'm trying to signup from a work account without an 365 tenent. Kids are using Depop to buy clothes and make money, but there are tons of these creeps on it trying to get their kick, Garcia said. We also ensure all reviews are published without moderation. This is our way to make sure your info is current. Looking for alternatives for your holiday shopping? To make matters worse I had a dress on sale and an offer was sent which I never accepted as I didn't want to do any business with depop. 5. The worst customer service i have ever witnessed.Im going to give a bit of a backstory here. i'm not positive i don't remember getting texted a verification code when setting up my shop, but that was a while ago. Choose to have the code sent to your trusted phone number. Firstly, you need to use Paypal in order to process payments. "Kids should never be exposed to these things in the first place not have to report them once it happens.". Find and select your country from the drop-down menu. She ended up with my jacket and a refund!! I had even had a couple of interactions with customer service which went smoothly and i had recieved refunds for stuff i had bought that had never been delivered etc. Tap Allow to receiveyourverification code. We may routinely use these records as described in the FTCsPrivacy Act system notices. WhatsApp sends an SMS verification code to the mobile phone number they have been given, to verify that the number is active and that the user trying to register the account really owns the number. Heres how it works. There's even an Instagram account, Depop Drama, dedicated to troubling messages users have received ("Hi there. We use dedicated people and clever technology to safeguard our platform. Too many verification codes have been sent. I just received a Google verification code to my phone number although I didn't request it. All rights reserved. @username) The answer is same for also the following search terms: Changed phone number still sending verification to the old number. 3.) You receive a text message from Google (example: "Your Google Verification code is [SIX-DIGIT CODE].". After 59 days decided to tell us not received good from us!!! Have been using Depop to buy and sell for a few years. Check that your SMS mailbox has sufficient space to receive new messages. It goes against our guidelines to offer incentives for reviews. Be careful out there! What the heck EA I want my main account to send verification codes through email but I cannot logon because it needs a verification code that it says sent through text but they never arrive. BoF Careers provides essential sector insights for fashion's technology and e-commerce professionals this month, to help you decode fashions commercial and creative landscape. On theSecurity basicspage, select the Update info button. If issue persists often up to 24 hours and you have set up other options for security verification, select Other verification options, and then try again by selecting a different option. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example . "You need people with technical expertise and a professional understanding in sexual predation 10 hours of training is not enough to handle something like this," said Josh Golin, executive director of the Campaign for a Commercial Free Childhood, a Boston-based nonprofit. Important:Make sure you don't change all your security info at the same time, otherwise youraccount may be restricted for 30 days. 1. Others admitted to accepting the prompts, like agreeing to wear products before selling them to users, or continuing to interact with users with predatory behaviour in order to nab a sale. 4. Step 4: Click on Create Account. A Google verification code is a short numeric code that is sent directly to you, usually via phone or email, to verify your identity. Avoid Depop! 2. 2. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Depop is one of a number of websites that are challenging the likes of eBay and conventional retailers. Now Im out of pocket and theyve organised for the broken boots to be sent back boots that I now cannot sell. "Today everyone's business model seems to be to build a site and get as many users as possible, and unfortunately, I don't think most sites take child safety seriously," said Golin. Me too. Thanks for the consumer protection emails. I am freaking out!! Try waiting a bit longer. Pretty soon, a lot of messages were just awkward, uncomfortable conversations.. View all. Hope this answers all your queries, if not please do repost back. This article contains affiliate links, which means we may earn a small commission if a reader clicks through and I know the passwords for the account. He said Depop is working to address the problem and is developing a tool that would enable the company to detect abuse and harassment faster, but declined to share specifics. Another way is to wait. However, it is clear that many users dont understand what they need to do to protect themselves, or are choosing to ignore the risks to save money. Users believe Depop also needs to install tougher restrictions to join the platform, like screening users to prove they are there to shop or sell. Enter the verification code on your other device to complete sign in. If you're not already signed in to your Microsoft account, you'll be prompted to sign in. I bought a jacket on there which was described incorrectly (as i found out when the item had arrived). Secondly, customer service is non-existent - even tried to contact them via Twitter but received no reply to my query. And report this user! Tap Menu (this is the 3 vertical dots on the upper right hand of your screen) Select Settings. I'll pay anywhere up to 50 pounds for the set if you do!" Once this is displayed, an email with the subject 'Security Notice - Verification code for Unity ID' will be sent to your inbox containing a six digit code. keep getting this now. Carrie Fry (not her real name), an 18-year-old from London, contacted Guardian Money after realising she had been duped when selling her mobile phone on Depop. They don't automatically side with either the way other platforms do - on ebay the buyer is "always right", on vinted it's an absolute dream for "sellers" who want to scam people, Depop is pretty much the only truly fair across the board platform I've used that just protects what's fair. Follow the steps below to resolve this issue: For new users only: Ensure the mobile number you have registered with Dosh was entered correctly. I logged in to my gmail account to check the activity and the only logins on the account are my own and there arent any security notifications. She says clear warning signs appear every time a user sells something to remind them to pay only within the app, which in turn protects the purchase. Copy or write down the verification codefrom the message. It processes payments through PayPal, where the age requirement is 18, but many users sign up through their parents' PayPal accounts. Enter your email or username to receive a link to change your password. Connect Your PayPal Account. A fan of vintage and fast-fashion, Garcia quickly found a community of like-minded shoppers. Receiving unsolicited sexual attention can be really harmful for teenage girls. The email might be in your spam folder or have been blocked. They look legit, and I would guess that this might be a message sent when a user selects the "I forgot my password" button. Security info confirms your identity. Garcia, now 25, heard about Depop from friends. Tap Set Up Verification Code, then tap Enter Setup Key. 2023 Trustpilot, Inc. All rights reserved. Its social shopping concept has seen Depop . Kids are using Depop to buy clothes and make money, but there are tons of these creeps on it trying to get their kick. We'll just need you to confirm: The email address linked to your Depop account Your Depop username (ex. Users invite bids for items they have put up for sale, which they can accept at any time. Note:This article is about security info. Despite this, it has not offered her any compensation. Signing in to a Google account is yet another typical scenario that triggers Google to issue verification codes via the 22000 protocol. First, visit Google Voice to create a new account. In my case, they're sending it to the wrong number so I can't get into my account. We'll send another verification code. The site is secure. Its not a big town.. Before, when a buyer paid for an order youd get the money in PayPal within minutes. Confrm by repIying with "OCT26". Ive spent years building my five star reviews to be treated like this. The first step is going to create an account on Depop. Youve probably heard: this holiday season, it might be harder to find the gifts youre looking for. The .gov means its official. I have $40 locked in my account because I cannot fully verify my account, I can't add my ID, so I figured I'd send an email and have them do it for me. theyll take down big, trusted seller accounts but let the actual scammers stay on the app with 1 star reviews. Step 1: Go to the official website of Google Voice. Is it OK if we also use cookies to show you personalized ads? Please input the code below." One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example . Not sure why but here are a few they hit my cell phone with in text..so Beware If it is still not working, we suggest you fill out the recovery form to . Strangely the offer got accepted most probably by depop themselves and the buyer sent me the money but I am more than happy to refund the buyer as I am not paying a fee to depop but guess what depop has already taken a fee. if you are concerned about it just shoot depop an email or dm (they respond better to dms) and they'll help if your phone number is being used! Rocky River Rec Center Gym Schedule, Fund Your Summer German T&C's. After a month of my bank reviewing both sides of the case, they decided to send me an email stating this, and the email came with a few photos from Depops end. Press 'Verify' to verify your phone number. Currently, I have people contacting from different states me asking why there is a recurring charge from my business. Bridor Frozen Baguette Instructions, I could post my clothes flat, on a bed, but that doesnt look as good, she said. P eer-to-peer app Depop was founded in 2011 to help people sell pre-loved clothes and to allow shoppers a circular way to indulge their love of fashion. A Reddit forum devoted to the platform contains numerous posts from users discussing traumatic encounters. It got the ball rolling for me to become a full time seller (Bigbootyboutique) from having just started with scrapping my old rubbish garms so I'll always be grateful and have a soft spot for depop tbh. For the next verification, type in the phone number you're trying to retrieve. If you're using a different browser, check that browser's help for info about . The text was from an 812 number with a 307 prefix. This text message might include an additional domain validation line. When you're prompted to enter the verification code that was sent to your alternate email address, don't close the browser window. They send you a text message with a Google Voice verification code and ask you for that code. (Google Voice gives you a phone number that you can use to make calls or send text messages from a web browser or a mobile device.) You need to wait more than 48 hours. I agreed, and with over 300 pounds in my balance I got suspended by depop, not only have they made it almost impossible to get my money, they are making it even harder by barely responding to my messages. If this is being done from a computer that has multiple web browsers installed, you can simply try accessing Facebook from another web browser you have previously used on the site. This person really just tried to log into my paypal account! The problem occurs when, again . Depop chucked me out of my account with no reason. uh help with Depop support. I changed my password to a stronger password a week ago. On yourAdvanced securityoptionspage,you can review existing sign-in methods or add a new way to sign in or verify. 2. Here's the step-by-step process to start selling on Depop: 1. Im trying to register in the depop but doesnt get that verification code sms no matter what i do, tried from different phone, different days, typed it differently and no code. Did your email send your verification code to your junk folder? Do depop not get the message that no one wants to sell on their app ? After a bit of arguing back and forth, i explained that i was going to be filing a chargeback with my bank. RepIy "STATE" to start weekIy, payments Try checking the "Spam" folder in your email inbox. To sum up, beware of unsolicited Microsoft verification codes. And thats really scary.. One of those scams was 8 Figure Dream Lifestyle, which touted a proven business model and told Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off. When this setting is off, you only get and resend security codes periodically and when there might be a risk to your account security. To make matters worse I had a dress on sale and an offer was sent which I never accepted as I didn't want to do any business with depop. This text message might include an additional domain validation line. someone else has access to your old mailbox). Some carriers process requests more slowly than others. Depops strategy of hiring community members to monitor platform issues is similar to other social networks that have relied on users or third-party contractors to respond to complaints. After you verify this, the shipping label will be able . In the Two-step verification section, click Turn off. Installing such barriers could change the very nature of Depop, Rose said, and damper the democratic and free-for-all vice users have come to love. Enter the code, then select Continue. I sold an item and the parcel was left outside the buyer's house but apparently, he said he never received it. Scammed through Depop. It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another.